Privacy Policy

Last Updated: 13-07-2026

This Privacy Policy explains how Fire Escape Painting Brooklyn, doing business as Fire Escape Painting Brooklyn (“we,” “us,” or “our”), collects, uses, and protects information when you visit fireescapepaintingbrooklyn.com (the “Site”), submit a form, call us, or otherwise communicate with us. By using the Site, you agree to the practices described here.

Information We Collect

Information you provide directly. When you request an assessment, call us, or contact us, we may collect your name, phone number, email address, property address, neighborhood, building type, and any details you share about your fire escape, violation, or project.

Information collected automatically. Like most websites, we collect certain information automatically through cookies and similar technologies: IP address, browser and device type, pages visited, referring pages, and general usage data. We use analytics services (such as Google Analytics) and may use call-tracking numbers that record the source of your call and, where permitted by law and disclosed at the start of the call, the call itself.

How We Use Your Information

  • To respond to your inquiry and provide the free assessment you requested
  • To prepare estimates, schedule work, and perform contracted services
  • To communicate with you about your project by phone, email, or text message
  • To improve our website, marketing, and services
  • To comply with legal, regulatory, insurance, and record-keeping obligations

Text Messages (SMS) Consent

If you provide your phone number and opt in, we may send text messages related to your inquiry, assessment scheduling, or project updates. Message frequency varies; message and data rates may apply. You can opt out at any time by replying STOP. We do not share your mobile opt-in or consent with third parties for their marketing purposes.

How We Share Information

We do not sell your personal information. We may share it only with: (a) service providers who help us operate the business (scheduling, CRM, analytics, communications), bound by confidentiality; (b) insurers, licensing bodies, or government agencies where required for compliance or permitted work; and (c) legal authorities when required by law, subpoena, or to protect our rights and safety.

Cookies and Analytics

You can control cookies through your browser settings. Disabling cookies may affect how parts of the Site function. Analytics data is used in aggregate to understand how visitors use the Site; it is not used to personally identify you beyond what you voluntarily submit.

Data Retention and Security

We retain inquiry and project records for as long as reasonably necessary for business, legal, warranty, and insurance purposes. We use commercially reasonable safeguards to protect your information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at contact@fireescapepaintingbrooklyn.com . You may unsubscribe from marketing emails via the link in any message and opt out of texts by replying STOP. We will honor requests as required by applicable law.

Children's Privacy

Our services and Site are intended for adults , property owners, managers, and boards. We do not knowingly collect information from anyone under 18.

Third-Party Links

The Site may link to third-party resources, such as NYC Department of Buildings pages. We are not responsible for the privacy practices or content of external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent version. Continued use of the Site after changes constitutes acceptance.

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